Cookies Policy
Last updated: 08/01/26
Cookies help our website operate securely and reliably. They also allow us to understand how visitors use our site and, where you agree, to show relevant Casana Interiors content and advertising. This Policy explains what cookies are, the types we use, and how you can control them.
This Policy should be read alongside our Privacy Policy, which explains how we use personal data more generally.
This Cookie Policy explains how Casana Ltd (“Casana Interiors”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit our website, www.casanainteriors.co.uk (“our website”).
1. Who We Are
This website is operated by Casana Ltd, company number 15637340, registered at:
Douglas House
Green Street
Wigan
WN3 4DQ
Email: contact@casanainteriors.co.uk
If you have questions about our use of cookies, please contact us using the details above.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They enable the site to recognise your device, remember your preferences, and improve your browsing experience.
Cookies can be “session” cookies, which expire once you close your browser, or “persistent” cookies, which remain stored until they expire or are deleted. They may be set directly by Casana Interiors (first-party cookies) or by third parties providing services on our behalf (third-party cookies).
We also use related technologies, such as pixels, tags and local storage, which work in a similar way. In this Policy, “cookies” refers to all these technologies.
You can manage your cookie settings through your browser preferences. Please note that disabling certain cookies may affect how our website functions.
3. How We Use Cookies
We use cookies to ensure our website:
- works properly, including checkout and account features;
- remembers your preferences;
- helps us understand how visitors use the site;
- can show you relevant advertising where you agree to this.
Under the Privacy and Electronic Communications Regulations (PECR), strictly necessary cookies can be used without consent. All other cookies-analytics, advertising and certain functional cookies-are optional and require your consent.
You can manage your choices at any time via our cookie banner or preference centre.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website. They enable core functions such as secure login, order processing, and payment transactions. Without them, our site and checkout process cannot function properly.
These may be set by:
- Shopify (basket, checkout and session management)
- Shopify Payments, PayPal, Apple Pay and Google Pay (payment facilitation and security)
4.2 Functionality Cookies
Functionality cookies allow the website to remember choices you make, such as language preferences, region, or saved favourites. They provide a more personalised browsing experience.
If you disable these cookies, the website will still function but some features may be less convenient.
4.3 Performance & Analytics Cookies
These cookies help us understand how visitors use our website - for example, which pages are most visited or whether users encounter errors.
We use Google Analytics 4 (GA4) and similar tools. Data is aggregated and used to improve site performance, layout, and usability and does not identify you directly. These cookies are only used if you consent.
4.4 Advertising and Targeting Cookies (Off-Site)
These cookies are set by our advertising and marketing partners including, but not limited to Google and Meta. They help us show you relevant Casana Interiors adverts on other platforms, limit how often you see certain ads, and measure the effectiveness of marketing campaigns.
These cookies track browsing behaviour across sites and are entirely optional.
4.5 Marketing and Personalisation Cookies (On-Site)
These cookies are placed by Casana Interiors to better understand your browsing habits and show you content, products, and offers relevant to your interests while you are on our website.
4.6 Review & Feedback Cookies
Independent review partners such as Trustpilot may set cookies when:
- we invite you to leave a review; or
- you view embedded review content
These assist with verifying reviews and displaying genuine customer feedback. They are non-essential and require consent.
5. Third-Party Cookies
Some cookies are placed by trusted third-party parties that support site functionality, analytics and advertising, including:
- Shopify
- PayPal, Apple Pay, Google Pay
- Google Analytics 4, Google Ads
- Meta Pixel
- Trustpilot
- hosting, performance and security providers
These organisations use cookies in line with their own policies, which we recommend reviewing for further details on how they handle your information.
We only allow these cookies where they are essential to a service you request or where you have given clear consent.
6. Legal Basis for Using Cookies
Strictly necessary cookies:
Our legal bases are legitimate interests in operating a secure ecommerce website; and performance of a contract (e.g. processing your order).
All non-essential cookies:
Our legal basis is your consent. Consent must be freely given, specific and informed. You can change or withdraw consent at any time.
7. How to Manage Your Cookie Preferences
You can manage your cookie preferences at any time by selecting “Manage Cookies” at the bottom of our website, where you can enable or disable non-essential cookies.
You can also control or delete cookies directly through your web-browser settings. Most browsers allow you to:
- view which cookies are stored
- delete existing cookies
- block cookies entirely
Independent guidance on managing cookies is available at:
Please note that disabling certain cookies may affect essential features of our website, such as adding items to your basket or accessing your account.
8. Changes to This Cookie Policy
We may update this Policy if we introduce new services, change the cookies we use or need to reflect changes in law or regulatory guidance.
When we update the Policy, we will revise the “Last updated” date. If changes are significant, we may prompt you to review your cookie preferences again.
9. Contact Us
If you have questions about this Cookie Policy or how we use cookies, please contact:
Email: contact@casanainteriors.co.uk
Postal: Douglas House, Green Street, Wigan, WN3 4DQ